We run out of Morgantown, and Brookhaven sits about 4 miles out - close enough that a same-day call for a broken spring or a door stuck on the track usually isn't a scheduling problem. We don't stage a crew or a truck in Brookhaven itself, so what we can promise is a short drive, not a standing presence. For anything that needs an ordered part - a specific opener logic board, a non-standard track width - the timing runs on when that part ships, not on distance from Morgantown.
Brookhaven is one of several close-in areas we cover along with Westover and Granville, both inside a few miles of the city. The short trip out here means less dead time between the call and the truck showing up, which matters most on the jobs where the door won't close and won't be reasoned with - a broken cable, a spring that's let go, an opener that's stopped taking commands.